Starting from a family business in 1985, J&M is now seen by many as one of the leading suppliers to the UK new and used pallet racking, longspan, and industrial steel shelving industry. Operating from Whitley Bridge near Leeds, the company operates from a 80,000 sq ft distribution depot. Situated off the M62 and A1 as well as being close to the M1, it is the ideal location to service the company’s national customer and supplier base.
The Managing Director, Philip Oxley, joined the business in 1999 and took over from his father, Michael Oxley, the founder, on his retirement in 2001. Philip has successfully led the business and delivered continued sales and profit growth of over 20% per year through investment in customer requirements, systematic targeted marketing, and developing a strong team culture.
Philip Oxley says, “Having worked for the family business at all levels since its inception, I realise the success of our business is determined by the quality of our staff. My aim is to run a business that succeeds because our company recruits and retains excellent people. Because we have been known for supplying exceptionally high quality used pallet racking for 25 years, we were lucky to have easily weathered the recession. I expect 2010 to be our most successful year yet, as we develop our trade customers further and expand our product range.”
Since 2001, J&M has become the UK’s largest stockholder of AR products which includes the Quickspan range. The longspan systems from AR has proved to be the most popular choice for many in the trade.
By purchasing over £1million worth of stock each year, the company has been able to offer factory prices on even the smallest jobs with delivery dates of less than a week. And having a good partnership relationship with the manufacturer, J&M Storage are able to provide much more than the nearest competitor.
J&M has a comprehensive range of accessories and spares to meet its customers’ requirements. The wide range of frame and beam sizes available means that the products can be configured to meet precise load weights, accessibility, handling and space. The company is also able to offer even more competitive prices on second-hand equipment, often less than half of the cost if bought new, which means buyers are able to improve their profits margins. Over the years, this has helped save thousands of pounds for many of its trade customers, as well as winning orders.
Though price is a strong factor in the buying decision process, J&M Storage Systems also considers added value as being important. As well as offering some of most competitive prices around, J&M Storage Systems works to a 7-10 day delivery to anywhere in the UK and Ireland, even for second-hand materials.
Phil concludes by saying: “Trade customers are and always will be our core business, we pride ourselves on retaining our customers over long periods through high levels of service and ensuring we can satisfy their needs quickly and competitively.”