Ahold’s Czech arm picks Symphony voice solution

Albert Czech Republic, part of Dutch grocery group Ahold Delhaize, has selected Symphony RetailAI’s Warehouse Voice Operations, running on the Zebra TC51 handheld touch computer, to streamline its warehouse operations.

This project is the first in the new strategic collaboration between Zebra Technologies and Symphony RetailAI, offering retailers, manufacturers, and logistics companies access to cuttingedge technology and tools that will boost productivity and customer satisfaction by increasing operational warehouse and back-office productivity.

“Our next-generation voice technology, combined with Zebra’s leading tools, will enable Albert Czech Republic to rapidly increase the efficiency of its warehouse operation and reach its objectives, providing the retailer with a competitive advantage in a fast-evolving market,” said Arnaud Gauthier, President and Chief Customer Officer, Symphony RetailAI. “The support of our Logistics Innovation team in Nantes, France, was key to equipping 380 operators quickly with Bulgarian, Czech, English, Polish and Russian language capabilities.”

The solutions are being implemented by Symphony RetailAI’s local partner, U&SLUNO, which offers world-class logistics expertise in the Czech Republic.