In an expression of supreme confidence in the reliability of its products, Mitsubishi Forklift Trucks now offers a 5 year warranty package throughout the UK. Described by the manufacturer as being “as robust and dependable as a Mitsubishi truck itself”, this unique package offers low operating costs and long-term protection against unexpected repairs. What’s more, the warranty stays with the truck even if it is re-sold – which helps to maximise its secondhand value.
“The reliability of the products themselves is hardly surprising when you consider the engineering heritage of the Mitsubishi corporation,” says Mike Jones, General Manager of Mitsubishi Forklift Trucks UK. “It’s an organisation that produces everything from jet aircraft to medical devices, spacecraft to ships, scientific equipment to rally vehicles… and that same technical excellence also informs the development of its forklift trucks.
“But having a comprehensive range of trucks with an outstanding reputation for reliability is only half the story. To gain the full advantage of that dependability, our trucks and our customers need to be assured of excellent back-up as well. That’s why we choose the dealers in our network so carefully – and it’s why we have invested so much, and continue to invest, in the training and in the electronic systems that maintain our position as leaders in product support.
“When it comes to product support, we really have no serious rival. Mitsubishi is unique in employing a ‘hard’ measurement to assess the efficiency of its parts service – expressing it in terms of first-pick full order fulfilled. In other words, if you order a hundred line items and just one is missing, that will be classed as an order not fulfilled (regardless of the fact that 99 others were available!) At present Mitsubishi is achieving an industry-leading 97% first-pick full order fulfilled!
“Our combination of exceptional product reliability and unrivalled product support is possible only through the unique partnership enjoyed by Mitsubishi as a global manufacturer with a truly local dealer network. It’s why only Mitsubishi can offer such an extensive and comprehensive warranty package.”
To learn more about this unique initiative, call the Mitsubishi Greenline – 0845 371 3048 – or contact your local Mitsubishi dealer by following the links on the company website: www.mitsubishi-forklift.co.uk.
Alternatively, contact info@mitsubishi-forklift.co.uk or Mitsubishi Forklift Trucks UK: Wyvols Court, Swallowfield, Reading, Berkshire, RG7 1WY. Tel: 0118 988 0221, fax 0118 988 0347
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