In the fast-paced world of wholesale and cash and carry, meeting customer expectations and scaling your business is more important than ever. Enter the Order Management System (OMS). Discover how an OMS can streamline your operations, meet customer expectations, and elevate your e-commerce business.
OMS and the On-Demand Trend
In a world where almost everything is available on demand, fast, reliable order fulfilment is crucial for meeting customer expectations and scaling your business. And this trend is not simple speculation. Recent data shows that customers expect faster delivery times, with 62% of shoppers expecting their free shipping orders to arrive within three business days.
With the global B2B e-commerce market projected to grow by 20% by 2030, the time to scale your business is now. So how can you meet these demands while providing an exceptional customer experience? The answer lies in automation.
Streamline and Simplify
An OMS enables you to streamline your order fulfilment process from start to finish. As a result, you can improve accuracy, efficiency, and fulfilment speed with real-time inventory updates, automated wholesale processes, and optimised delivery routes. These features will help you build credibility and customer loyalty by consistently delivering orders quickly, giving you a competitive edge in the market. In the B2B arena, efficient order management is paramount. Andy Pratt, Business Transformation Specialist at BCP Software, emphasises that “wholesale customer expectations for a smooth, efficient and timely service are being informed by their experiences in the retail space.”
Get in Touch
At BCP, we offer a comprehensive Order Management System that simplifies stock management, optimises order processing, and ensures seamless fulfilment across all channels. Our features include central order tracking, real-time inventory management, and efficient shipping and returns handling. To learn more about how our OMS can elevate your wholesale business, visit www.oporteo.co.uk/contact-us to connect with our experts.
Don’t miss the opportunity to leverage the power of an OMS and stay ahead in the dynamic world of wholesale and cash and carry.
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