Parfetts has appointed Zoe Taylor to the new role of employee voice manager. She will be responsible for supporting team members through voice groups and the company and employee trust boards.

Zoe Taylor has held several roles within Parfetts and is passionate about the benefits of employee ownership. She will lead the maintenance, communication and future development of the employee ownership culture at Parfetts.

Martin Race, chairman of the Employee Trust Board, said: “Parfetts’ continuing success is based on its people, who are all part-owners of the business. Zoe’s appointment will further strengthen our employee-owned culture, structure and processes, and I wish her all the best in this important role.”

Zoe will work alongside the voice depot groups to arrange employee activities around social and charity events and keep abreast of employee ownership developments that may benefit the company.

Employee-owned businesses are totally or significantly owned by their employees and account for
4% of UK GDP annually. According to the Employee Ownership Association, businesses that operate this model achieve higher productivity, greater levels of innovation and are more resilient to economic turbulence. They also have more engaged, more fulfilled and less stressed workforces.

Guy Swindell, joint managing director of Parfetts, said: “Employee-ownership is part of our DNA, and we are always looking for ways to improve the experience for our team members and enhance the benefits of the model to the business. Zoe brings a real passion for Parfetts to the role.”

Parfetts was established in 1980 by the Parfetts family, a majority was sold to an Employee Trust Board in 2008, and the company became fully employee-owned in October 2018. Parfetts has grown 85% in the last five years and over 850 fascia stores.

Zoe Taylor said: “I’m excited to start my new role and champion employee-ownership within the business. Parfetts is growing quickly and employee-ownership is an essential part of that success.”

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