SSI Schaefer has provided NBTY Europe Ltd with an automated system to revolutionise its capabilities within the ecommerce market. NBTY Europe Ltd is the parent company of the UK retail brand Holland & Barrett serving over 620 retail outlets across the UK and Ireland from their central distribution centre in Burton-on-Trent, Staffordshire.


With continuous online product offers the e-commerce operation  required its own dedicated stock  to be held separately from the retail stock. To increase  the required available storage space, SSI Schaefer built a two-tier mezzanine floor and installed mesh-deck pallet racking beneath it for its many bulk products. The design enabled NBTY to segregate product types into bulk on the ground floor, vitamins, herbals, minerals and supplements on the first floor and food and miscellaneous product on the top floor.

A flexible zone picking systems operates on both floors allowing shipping cartons to travel only to the zones that hold order-required products which may be located on both floors. Travel between floors is via an extensive conveyor system which also connects all levels and culminates in a series of packing benches where the cartons have documents inserted and are sealed and labelled. The operation is controlled by SSI Schaefer’s WAMAS C warehouse control system which interfaces with NBTY’s own stock system.

Mark Kendrick, Group Distribution Director at NBTY Europe Ltd, said: “We are delighted with SSI Schaefer’s new automated system which provides us with a faster, more efficient and accurate operation in meeting our online requirements. The system operates  many times faster than our old manual operation and financial gains will be realised as the business accelerates upwards and onwards as it has done year on year. Our increased picking accuracy has also increased our overall customer satisfaction and the floor design has given us a much larger SKU location potential in such a modest footprint.”

SSI Schaefer provides a full range of materials handling and storage systems which include pallet racking and fully automated picking, storage and retrieval systems, warehouse management, project management and design services.

Tel: 01264 386600


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